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Play Responsibly at ChipStars

At ChipStars Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are fully committed to promoting responsible gaming practices and providing our players with the tools they need to stay in control. Our dedication to player wellbeing is at the heart of everything we do, and we take our duty of care seriously — because responsible gambling is not just a legal obligation for us, it is a core value.

Our Commitment to Safe Gambling

Here at ChipStars, we operate under the Curacao Gaming Authority (CGA) license No. OGL/2024/139/0125, which requires us to uphold the highest standards of responsible gaming. We actively work to prevent problem gambling and to protect vulnerable individuals, including minors, from accessing our platform. Whether you visit us through the ChipStars bet app or our desktop site, our responsible gambling tools are always available to you.

Gambling should be seen as a form of entertainment — not a way to earn money or escape personal difficulties. We encourage every player to approach our platform with this mindset. If at any point gaming stops being fun, we urge you to use the tools and resources we provide without hesitation.

Recognising Problem Gambling

We understand that problem gambling can develop gradually and may not always be easy to identify. At ChipStars Casino, we want to help you recognise the early warning signs before they become serious issues. Ask yourself the following questions honestly:

  • Do you spend more money on gambling than you can afford to lose?
  • Do you gamble to cope with stress, anxiety, or depression?
  • Do you chase losses, believing you can win back what you've lost?
  • Has gambling begun to interfere with your personal relationships or work?
  • Do you feel restless or irritable when you try to cut back?
  • Do you hide your gambling habits from family or friends?
  • Have you borrowed money or sold possessions to fund gambling?

If you answered 'yes' to any of the above, we strongly encourage you to use our self-exclusion tools or seek professional support. Our support team is available 24/7 via live chat or at support@chipstars.bet and is ready to help you take the right steps.

Responsible Gaming Tools We Provide

We equip every registered player on the ChipStars platform with a range of practical tools to help manage their gaming activity. These tools are accessible at any time through your account settings.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your account. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This ensures that any decision to raise limits is made thoughtfully and not impulsively.

Session Time Limits

We recommend setting session time limits to help manage the amount of time you spend on our platform. You can configure reminders that will notify you when a session limit has been reached. At ChipStars, we want every session to feel refreshing — not draining.

Loss Limits

We offer loss limit settings that cap the total amount you can lose within a defined period. This is one of the most effective tools available to prevent financial harm. We encourage all players to set a loss limit as a standard precaution, regardless of how casually they gamble.

Reality Checks

Our ChipStars platform can display periodic reality check notifications during your gaming session. These reminders show you how long you have been playing and how much you have wagered or won — helping you stay grounded and make informed decisions in the moment.

Self-Exclusion

We offer both temporary and permanent self-exclusion options. If you feel you need a break, you can request a cooling-off period of 24 hours, 7 days, 30 days, or longer. If you require a more permanent solution, we will process a full self-exclusion upon request. During any self-exclusion period, we will not send you marketing materials or bonus offers.

To request self-exclusion at ChipStars Casino, please contact our support team via live chat or email at support@chipstars.bet. We will act on your request without delay.

Protecting Minors

We maintain a strict minimum age policy at ChipStars. You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher) to register and play on our platform. We verify player age during the registration and KYC process, and we reserve the right to suspend any account where age verification cannot be confirmed.

We strongly recommend that parents and guardians use parental control software to prevent minors from accessing online gambling sites. The following tools can assist:

  • GamBlock – blocks access to gambling websites across all devices
  • Betfilter – comprehensive filtering software for gambling content
  • Net Nanny – parental control software for web browsing
  • Cybersitter – monitors and restricts access to adult content online

We ask all account holders to keep their ChipStars login credentials private and to never share account access with minors or any third party.

Support Organisations

We are committed to connecting players with professional help when they need it. If you or someone you know is struggling with problem gambling, we encourage reaching out to one of the following organisations:

  • GamCare – www.gamcare.org.uk – free confidential support and advice
  • Gambling Therapy – www.gamblingtherapy.org – international online support service
  • Gamblers Anonymous – www.gamblersanonymous.org – peer support meetings worldwide
  • BeGambleAware – www.begambleaware.org – information, advice, and treatment referrals
  • GamStop – www.gamstop.co.uk – UK national self-exclusion scheme

These organisations provide free, confidential, and non-judgmental support. We encourage you to reach out to them without hesitation if you feel you need help beyond what we can offer directly.

Our Ongoing Responsible Gaming Pledge

We regularly review and improve our responsible gaming policies to ensure they reflect current best practices and regulatory requirements. Our team receives ongoing training to identify signs of problem gambling and to respond with care and professionalism. At ChipStars, we will always prioritise your long-term wellbeing over short-term engagement.

If you have questions about any of our responsible gaming tools, wish to request a self-exclusion, or need guidance on getting support, please do not hesitate to contact us. Our team is available around the clock at support@chipstars.bet or via 24/7 live chat on our platform. We are here to help — always.

New players are also welcome to explore our ChipStars Casino bonus offers, and getting started is simple with the quick ChipStars Casino sign up process.

Content updated: June 22, 2026