ChipStars Online Casino Terms and Conditions

Welcome to ChipStars Online Casino. These Terms and Conditions govern your access to and use of our platform, including all games, promotions, payment services, and any other features we provide. By registering an account and using our services, you agree to be bound by the terms set out in this document. We encourage you to read this document carefully before proceeding. If you do not agree with any part of these terms, you should not use our platform.

1. About Us and Legal Framework

At ChipStars, we operate under the legal entity TRICKLESS NV, registered in Curaçao (Registration No. 160941), with our registered office at Zuikertuintjeweg Z/N, Curaçao. Our billing agent is DIGITAL CRYPTO PAY SP z o.o. (No. 0001086250), located at Melomanow St 10/103, 00-723 Warsaw, Poland. Payment processing services are handled by Power Gaming Ltd (C77981), based in Malta.

Here at ChipStarsCasino, we are licensed and regulated by the Curaçao Gaming Authority (CGA) under License No. OGL/2024/139/0125, issued in accordance with the National Ordinance on Games of Chance (PB 2024, no. 157). Our domain is chipstars.bet, and we operate across multiple jurisdictions in compliance with applicable gaming legislation.

2. Eligibility and Account Registration

Our services are available exclusively to individuals who meet the following requirements. By creating an account at ChipStars Online Casino, you confirm that:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You are not a resident of or physically located in any restricted territory
• You are registering only one account in your own name
• All information you provide during registration is accurate, complete, and up to date
• You are not acting on behalf of another person or any third party
• You are not a problem gambler currently subject to self-exclusion measures

2.1 Restricted Jurisdictions

We do not provide services to players residing in or accessing our platform from the following territories: the Netherlands, the United States of America, Aruba, Italy, Singapore, Curaçao, North Korea, Iran, Myanmar, Bulgaria, Croatia, Gibraltar, Turkey, the UAE, Vietnam, South Africa, and other jurisdictions as updated in our records. Attempting to bypass these restrictions through the use of VPNs or proxy services is a violation of our terms and may result in immediate account suspension and forfeiture of funds.

3. Know Your Customer (KYC) and Verification

At ChipStarsCasino, we are required by law and our licensing obligations to verify the identity of all players. We may request the following documentation at any stage:

• Government-issued photo identification (passport, national ID, or driver's licence)
• Proof of address (utility bill or bank statement dated within the last three months)
• Proof of payment method ownership
• Source of Funds documentation for monthly withdrawals between €10,000 and €19,999
• Notarised documents and Source of Wealth evidence for withdrawals of €20,000–€49,999 per month

Our ChipStars verification process must be completed within 7 days of a withdrawal request. If KYC is not completed within this period, we reserve the right to reverse the withdrawal. We apply a tiered authentication approach based on monthly withdrawal volumes to ensure full compliance with anti-money laundering regulations.

4. Deposits and Withdrawals

4.1 Deposits

We accept a wide range of payment methods at ChipStars Online Casino, including Visa, Mastercard, Maestro, PayPal, Google Pay, Apple Pay, Neteller, Skrill, Mifinity, Jeton, EPS, Paysafecard, and a comprehensive selection of cryptocurrencies including BTC, ETH, LTC, ADA, BNB, USDT, USDC, XMR, SOL, DOGE, TRX, and XRP. The minimum deposit is €10 (or equivalent), and the maximum deposit per transaction is €10,000. All deposits are processed instantly and are fee-free on our end.

4.2 Withdrawals

Our ChipStars withdrawal limits are set at a maximum of €6,000 per 7-day period and €15,000 per 30-day period for standard accounts. VIP members may be eligible for higher limits. Progressive jackpot wins are exempt from standard withdrawal limits. Large withdrawals may be split into multiple transactions at no additional cost to you.

We process withdrawal requests within 0 to 96 hours of authorisation, with the majority completed within approximately 24 hours. SEPA deposits must fully settle before any withdrawal from that amount can be processed. Our payment team operates 24/7, subject to staffing availability.

5. Bonuses and Promotions

At ChipStars, we offer a tiered welcome bonus across your first four casino deposits and first four sportsbook deposits, for a combined potential of up to approximately €36,460. The minimum qualifying deposit for any bonus is €30. Our bonus structure is as follows:

• 1st Deposit: up to 200% bonus (100% for €30–€99; 150% for €100–€399; 200% for €400+)
• 2nd Deposit: up to 210% bonus (100% for €30–€119; 150% for €120–€599; 210% for €600+)
• 3rd Deposit: up to 220% bonus (100% for €30–€299; 150% for €300–€1,499; 220% for €1,500+)
• 4th Deposit: up to 270% bonus (100% for €30–€399; 150% for €400–€2,999; 270% for €3,000+)

Here at ChipStarsCasino, we also offer a range of promotional codes including FSPIN (up to 250 free spins), BOOKOFRA (100% up to €500 + 50 free spins, no wagering requirement), TREASURE200, 400FS, and HAPPYHOURXXL (200% up to €600 + €10 cash gift). Ongoing promotions include Weekly Cashback of up to 10% and Rakeback of 5% on every bet placed.

5.1 Bonus Terms

Our ChipStars bonus terms require that casino bonuses are subject to a wagering formula of 1% x 50% of total wagers. The maximum bet while a bonus is active is €5. Sportsbook bonuses require 10x wagering at minimum odds of 1.8, with at least 3 bets each at minimum odds of 1.05. There is no time limit on bonus wagering. All 10,000+ games on our platform contribute to bonus wagering requirements.

6. Responsible Gambling

We at ChipStars are committed to promoting responsible gambling. We provide a range of tools to help you manage your activity, including deposit limits, session time limits, loss limits, cool-off periods, and self-exclusion options. If you believe you may have a gambling problem, we strongly encourage you to use these tools or contact our support team immediately.

Our ChipStars platform strictly prohibits the use of our services by minors. We reserve the right to carry out age verification checks at any time and will close any account found to belong to a person under the legal gambling age.

7. Game Fairness and Platform Integrity

At ChipStarsCasino, we offer over 10,000 games from 110+ certified providers, including Pragmatic Play, Evolution, NetEnt, Play'n GO, Hacksaw Gaming, Nolimit City, Yggdrasil, Push Gaming, Betsoft, and many more. All games are tested for fairness and use certified random number generators (RNGs). We provide live casino games powered by Evolution and Ezugi, covering roulette, blackjack, baccarat, and poker.

We reserve the right to void bets or winnings in cases where technical errors, game malfunctions, or suspected collusion or cheating are identified. Our ChipStars system logs all gameplay activity and we may review this data at any time.

8. Account Suspension and Closure

We reserve the right to suspend, restrict, or permanently close any account without prior notice in the event of:

• Breach of these Terms and Conditions
• Provision of false or misleading information during registration or KYC
• Suspected fraudulent activity, money laundering, or bonus abuse
• Access from a restricted jurisdiction
• Failure to complete identity verification within the required timeframe
• Any activity that we reasonably believe threatens platform integrity

9. Intellectual Property

All content on our ChipStars Online Casino platform, including but not limited to graphics, logos, game interfaces, software, and written content, is owned by or licensed to us. You may not reproduce, distribute, or exploit any part of our platform without our prior written consent.

10. Limitation of Liability

We provide our platform on an "as available" basis. At ChipStars, we do not guarantee uninterrupted access to our services and are not liable for losses arising from technical failures, third-party service interruptions, or events beyond our reasonable control. Our total liability to you in any circumstances shall not exceed the amount deposited in your account during the 12 months preceding the claim.

11. Governing Law and Disputes

Our ChipStarsCasino terms are governed by the laws of Curaçao. Any disputes arising from your use of our services shall first be submitted to our customer support team for internal resolution. If a satisfactory outcome is not reached, disputes may be escalated to the relevant regulatory authority under our Curaçao Gaming Authority licence.

12. Contact Us

If you have any questions about these Terms and Conditions or any aspect of our services, you can reach us at any time. Our support team is available 24/7 via live chat directly on our website. You may also contact us by email at support@chipstars.bet. For payment-related enquiries, please write to payment@chipstars.com or payment@chipstars.bet.

We reserve the right to amend these Terms and Conditions at any time. Continued use of our platform following any update constitutes your acceptance of the revised terms. We recommend checking this page regularly for any changes.